Frequently Asked Questions
COA Verification and Testing Process
Why don’t all your products have COAs published at launch?
Independent analytical testing runs $100 to $150 per SKU per production lot. At launch, the verification commitment was bigger than the launch budget. That’s a real tension and we’re not going to pretend otherwise.
The way we’ve handled it: you can see exactly where every product stands at verachainlabs.com/coa-status. Products with published COAs have them linked directly from the product page. Products in testing or queued for testing say so, with a plain status indicator rather than a dead link or silence.
We’d rather show you the gap than paper over it. The whole thesis here is verifiable transparency. That means being honest when we’re not fully there yet, not just when it’s convenient.
How do I verify a COA?
Every COA issued by Bioviridian carries a unique COA number. That number is printed on the COA document and linked from the product page on our site.
To verify: go to bioviridians.com/coa-search.html, enter the COA number, and the full certificate pulls up directly from Bioviridian’s server. You’re looking at Bioviridian’s data, not a document we generated or hosted.
The batch ID on your vial label corresponds to the COA on file. If those match and the COA clears on Bioviridian’s portal, you have independent confirmation that the testing happened and the results are what we’ve published. We’re not in that chain at all. That’s the point.
Who is Bioviridian and why did you choose them?
Bioviridian Inc. is an analytical laboratory in College Station, Texas (11134 Hopes Creek Road). They specialize in peptide identity, purity, and net peptide content analysis. The tests they run on our batches are HPLC for purity percentage and mass spectrometry for identity confirmation, observed versus theoretical molecular weight.
The reason we chose them comes down to one thing: they host COA results on their own verification portal, queryable by anyone with a COA number. That matches what we’re trying to do here. A COA that lives on our server, or that we generate as a PDF, is only as trustworthy as we are. A COA that lives on the lab’s own server, verifiable independently, is a different thing. Bioviridian is built for that model.
They also have a real track record in this space. Other established research peptide vendors have used them. We’ve had good service so far: 3 to 5 business day turnaround, responsive communication from their team. That matters operationally when you’re managing batch cycles.
Can I order a product that’s listed as “Testing in Progress” or “Queued”?
Yes. You can place an order regardless of COA status.
If the COA for your lot isn’t published by the time your order is ready to ship, we’ll hold the order and email you when it posts. Nothing ships without a published COA. That’s not a policy exception we make.
If you’d rather wait to pay until the COA is available, email [email protected] before placing the order. We can flag your inquiry and reach out when the result is posted so you can complete the purchase then. Either path works.
What happens if a batch comes back failing spec?
The lot doesn’t ship. That’s the full answer to the operational question.
On the customer side: anyone who pre-ordered from that lot gets a full refund or a substitute from a passing lot, their choice. No restocking pressure, no “store credit only” situation.
On the transparency side: we’d write about it. What the failure mode was, what compound or purity issue came back, what we did about it. Accountability in public is part of the thesis. A vendor who only publishes the good results and quietly discards the bad batches is running a different operation than what we’re trying to build. If something fails, you’ll hear about it.
How often is each batch tested?
Each production lot is tested once, when it arrives. The COA covers every vial from that specific lot. When we replenish inventory from a new production run, that new lot gets submitted to Bioviridian fresh, and the new COA replaces the previous one on the product page.
Per-vial testing isn’t how this industry works, for any vendor. Per-lot testing is the standard. What varies across vendors is whether the lot testing actually happens, whether the lab doing it is independent, and whether the results are verifiable by someone other than the vendor. Those are the distinctions that matter.
All products sold by VeraChain Labs are intended exclusively for in-vitro laboratory research. Not for human consumption, veterinary use, or any other form of consumer use.